About Services Consultation Register Pet Portal

Frequently Asked Questions

Contact us for any additional questions

Optimizing Your Pet Sitting Service

At your Initial Consultation, please be prepared to visit with your Pet Sitter about your pet(s):

  • Daily Routine
  • Health history including any current problems
  • Medications
  • Favorite toys and hiding places
  • Any unusual habits or fears
  • Proof of current vaccinations (please provide copy)

Plan Ahead

Schedule your services early, particularly during the holidays.  We recommend you buy extra food, litter, etc. in the event you are delayed.

GPS Tracking

We employ new standards of accountability and client confidence with GPS tracking technology featuring interactive map and satellite views of your pet's walk. With this premium service, you will be sent an email notification immediately upon the end of your pet's walk detailing the start and end times, duration, GPS coordinates, and any notes or photos from the walk.

*Note: one-time processing fee of $40.00 to set up GPS tracking; after that, it is included in all future pet visits.

What are the benefits of using our professional pet sitters?
Our commitment to you is to treat your pet as if it were our own. Sandia Heights Pet Sitters, LLC is background check verified, licensed, bonded and insured. We also provide the convenience of online scheduling and complete peace of mind and accountability with email/text notifications and GPS tracking of your pet’s walk or run. Read more about Benefits to Owners & Pets.
Is it cost effective to retain the services of our professional pet sitters?
Absolutely! Consider the comprehensive scope of in-home services Sandia Heights Pet Sitters, LLC provides – from customized care that meets your pet’s individual needs, administration of pet medication(s), reinforcement of training solutions for behavioral issues, mail pick-up, plant watering, rotation of lights / shades to ensuring your pets are having fun and getting the exercise they need while you are away.
How do I register for pet sitting or dog running services?
As a new Client, a free Initial Consultation must be scheduled.
What can I expect at the Initial Consultation?
At the initial meeting between your pet sitter and your pet(s), we will thoroughly review your pet’s daily routine, care instructions, temperament, veterinary contact and health history including any medications your pet(s) may require in your absence. Most importantly, it allows you to meet your Pet Sitter and assess whether our service is right for you. It also allows the sitter to interact with your pet in your presence, which is important when deciding which service is right for you. We will also go over the Terms & Conditions of the Client Service Agreement and obtain two sets of keys to your home.
Will I receive a report of each pet visit and/or daily accounting of dog walks / runs?
You will receive a daily report via your preferred method of contact, usually a text and/or email, detailing the time of your Pet Sitter’s check in and check out, notes, and a report of your dog’s walk or run. If you choose to sign up for GPS tracking of your dog’s walk or run, you will also be sent an interactive map with satellite views of your pet’s walk including duration, GPS coordinates, and plotted map route.
Do you require vaccination records?
Yes, please provide copies of current Rabies and DA2PP vaccination records. A Bordatello vaccination is not required.
What is the Pet Portal?
Once you sign-up, the Pet Portal conveniently allows Customers to login to schedule services online, update contact information, update pet information, view completed services, and review and pay invoices.